Launch offer: your first paid ad is free, and every other paid ad is 50% off until 31 October 2026. Everyday items are always free.See prices
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Payments & refunds

Prices

Prices depend on what you advertise and are listed on the Pricing page. Everyday items, community notices, swaps and ads by people looking for work are free to list. Vehicles, property, job openings, services, farming, solar and business ads are paid per ad.

Launch offer. From 1 October 2026 to 31 October 2026 (both days included, South African time): (a) each customer’s first paid ad is free, for whichever duration they choose; and (b) every other paid ad and every renewal of a paid ad that customer places and pays for in that period costs 50% less than the normal price. Boosts and credit packs are not discounted. The first ad is counted per account and per cellphone number, so only one free first ad is given per person. The offer applies to ads placed and paid for in the offer period (an ad may run on after it ends), cannot be exchanged for cash, and cannot be combined with any other discount. Free and discounted ads must comply with these terms in the same way as other ads, and we may withdraw the benefit of the offer from anyone who abuses it, for example by opening several accounts.

Where a discounted ad qualifies for a refund, we refund the amount you actually paid.

How payment works

Payments are processed by PayFast. You can pay by credit card, debit card or Instant EFT, or from your SmousPlek credit. Your ad goes live automatically once the payment is confirmed, and an invoice is emailed to you. Free ads involve no payment, so there is nothing to refund.

Boosts and credit

  • Boosts start as soon as they are applied, at your request, so they are not refunded once applied.
  • You may cancel a credit pack within 7 days of buying it if you have not used any of its credit, and we refund the price you paid (Electronic Communications and Transactions Act, section 44).
  • Unused bought credit is otherwise not refundable or exchangeable for cash, except where the law requires. Credit earned through referrals or given free has no cash value.

When we refund or make good

  • You were charged twice for the same ad: the duplicate is refunded.
  • A technical fault on our side kept your ad offline: we add the lost days free of charge, or refund them if you prefer.
  • Your ad is removed by us for reasons that are not your fault: we refund the unused days.

When there is no refund

Your ad is a service that starts as soon as it goes live, at your request. Because of this, the 7-day cooling-off right in section 44 of the Electronic Communications and Transactions Act does not apply once your ad is live (section 42(2)). Removing your ad early, or having it removed for breaking the rules, does not entitle you to a refund of unused days.

Refund timing

Refunds go back to the original payment method, usually within 3 to 10 business days depending on your bank. Contact info@smousplek.co.za with your invoice number.